POLICIES

Please read the following very carefully so as to be completely aware of how High Heel Designs conducts business (the full text to this page can be found here:

PAYMENT

Beginning July 1, 2009 I will require a NON-REFUNDABLE 100% payment in full before any work on your project will begin.

My pricing structure is NO DIFFERENT than any other escort industry web designer's and in many cases it is MUCH LOWER.

It is NOT my intention to insult any current or potential client, I am only asking for the same consideration you would show any other service professional that you deal with.

LATE FEES

LATE PAYMENT WILL RESULT IN LATE FEES, WHICH WILL BE ADDED TO THE TOTAL COST OF THE PROJECT. A LATE FEE OF $10 PER DAY WILL BE CHARGED FOR EACH DAY PAYMENT IS NOT RECEIVED. NO FURTHER WORK WILL BE PERFORMED UNTIL PAYMENT IS RECEIVED.

NON-PAYMENT FOR ANY WORK PERFORMED WILL RESULT IN TERMINATION OF OUR WORK RELATIONSHIP AND NO MORE FILES WILL NOT BE UPLOADED TO YOUR SERVER, ANY FILES THAT HAVE BEEN UPLOADED TO YOUR SERVER WILL BE REMOVED AND A NOTICE WILL BE POSTED AS TO WHY THE SITE WAS REMOVED.

DESIGN GUARANTEE

High Heel Designs promises that every project is fully operational in the four "big" browsers - Firefox, Internet Explorer, Safari & Opera.

HHD will not accept responsibility for websites that do not perform properly on any browser older than those currently featuring in the top 90% of browsers based on figures published at http://www.3schools.com.

CLIENT RESPONSIBILITIES

It is your responsibility to familiarize yourself with the way your site works. I provide step-by-step instructions for the areas of your site that you can update yourself (your calendar, photos, etc.) and recommend that you ASK for these instructions, then PRINT these instructions so as to follow them easier. I am also here to help whenever you need me, but be aware that "helping" is different than doing it for you.

It is your responsibility to be available to me via email. I do all site related correspondence via email for accuracy, so the sooner you respond to my emails, the sooner your project/update will be done. Email avoids confusion over the details that we've discussed and agreed upon. Telephone communication is available if absolutely necessary and/or in certain situations/circumstances. Once we start a project, I will make my telephone number available to you.

If you fail to answer emails in a timely manner, out of fairness to my other clients, your project will be replaced and I will fit you in when I can.

COPYRIGHT

Anything created for your project belongs to you once final payment is made. For the record, it is common, legal practice for designers/creators of any kind to hold the final copyright to any creation, but I feel that if you pay for it, it is YOURS.

A link back to High Heel Designs will be placed on the bottom of your index page and MUST stay intact. High Heel Designs retains the right to display your website in any online portfolio, as well. Any designs created by High Heel Designs and refused by the client, remain the copyright of High Heel Designs.

HOURS OF OPERATION

My general business hours are Monday - Fri 10:00am - 6:30pm CST. If you require work on evenings, weekends or holidays, you WILL BE charged $90/hour with a one hour minimum, PLUS individual charges.

PAYMENT METHODS

You can pay by credit card, GreenDot, PayPal or money order. All credit card transactions go through PayPal. If you pay via money order, please be aware that no work will begin until I receive the money order.

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